Get more with VIP
-
Welcome Gift
Celebrate your VIP status with 20% off your first online purchase when you join our mailing list!
-
Free Shipping
Enjoy free standard shipping on all U.S. orders as a VIP member.
-
First Look
Get early access to shop our newest drops and exclusive capsule collections.
-
Access VIP Events
Don’t miss out—VIP members get exclusive access to shop our private events.
-
Access VIP Events
Don’t miss out—VIP members get exclusive access to shop our private events.
-
Earn Points
Earn 1 point for every $1 spent, and enjoy special savings when you redeem them at checkout.
Frequently Asked Questions
How do I become a VIP member?
Our VIP membership is free and easy to join. Create an account to see your points and unlock exclusive benefits. If you already have an existing account, simply login to continue earning points as you shop!
How do I earn points?
VIP members earn 1 point for every $1 spent online or in-store.
How can I redeem my points?
To redeem your VIP points, simply copy your unique VIP membership code and paste it in the discount field when checking out.
What happens to my points if I return items?
Your points balance will show a reduction equal to the points value of the returned merchandise. Exchanges will not affect your VIP account point balance.
How do I get the most out of my VIP membership?
When signing up to become a VIP, we recommend providing your birthday, email, and phone number, as exclusive offers will occur throughout the year that pertains to this information.
Help! I can’t find my reward(s)
If you are having difficulties locating your valid VIP reward(s), please check the spam/clutter folder within the provided email address used when setting up your VIP membership. If you still require assistance with locating your reward(s), we would be happy to help! Simply email: Contactus@shorebrand.com, with a subject line that includes 'Issues with my VIP rewards'
Do VIP points expire?
Unredeemed VIP points do not expire once credited to your account.
How do I receive free shipping as a VIP?
To receive free shipping on your online order, ensure you are logged into your VIP account when checking out. If you are shipping to a different address than your account has on file, simply add a new address to your account by following these steps: Go to 'My Account' then click 'View Addresses' and add the new address you'd like your order to be delivered to. Free VIP shipping should now be an available shipping method when checking out.
